End User License Agreement (EULA)
Last Updated: July 31, 2025
This End User License Agreement ("EULA" or "Agreement") is a legal agreement between you (referred to as "you", "your", or "user") and SOLVE TECHNOLOGIES PTY LIMITED, an Australian company (ABN: 678584917), with registered offices at C/- ZERIDIUM PTY LTD, 2a Barrani Street, Bentleigh East, VIC 3165, Australia (referred to as "we", "us", "our", or "Solve Technologies"), for the use of the Spawtz mobile application and related services (collectively, the "App" or "Services").
By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this EULA. If you do not agree to these terms, you must not download, install, access, or use the App.
1. Definitions
- "Tenant Organization" means the sports organization, club, or entity through which you access our Services (e.g., PlayFootball, TouchRugbyNZ, etc.)
- "Content" means any text, images, videos, audio, or other materials uploaded, posted, or transmitted through the App
- "Personal Information" means any information relating to an identified or identifiable natural person as defined under applicable data protection laws
- "Spawtz System" means the external sports management platform integrated with our Services
2. Grant of License
Subject to your compliance with this EULA, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Download and install the App on your personal mobile device
- Access and use the App for your personal, non-commercial use in connection with your Tenant Organization's sports activities
3. Multi-Tenant Platform
3.1. The App operates as a multi-tenant platform where different sports organizations maintain separate, isolated environments.
3.2. Your access and data are limited to your specific Tenant Organization.
3.3. You may not attempt to access data or services belonging to other Tenant Organizations.
4. User Accounts and Registration
4.1. You must provide accurate, current, and complete information during registration.
4.2. You are responsible for maintaining the confidentiality of your account credentials.
4.3. You must promptly notify us of any unauthorized use of your account.
4.4. You may not create multiple accounts or share your account with others.
5. User Content and Conduct
5.1. Content Ownership: You retain ownership of Content you create, but grant us and your Tenant Organization a worldwide, non-exclusive, royalty-free license to use, display, and distribute your Content within the App.
5.2. Prohibited Content: You may not upload or share Content that:
- Violates any Australian law or the law of any other applicable jurisdiction
- Infringes intellectual property rights of others
- Contains hate speech, discrimination, or harassment
- Is defamatory, obscene, or offensive
- Contains malware, viruses, or harmful code
- Violates the privacy rights of others
- Promotes illegal activities or violence
5.3. Content Moderation: We reserve the right to remove Content and suspend or terminate accounts that violate this EULA.
6. Privacy and Data Protection
6.1. Data Processing: Our processing of Personal Information is governed by our Privacy Policy, which forms part of this Agreement.
6.2. Data Responsibilities:
- We are responsible for protecting Personal Information processed within our App infrastructure
- Data synchronized with or owned by the Spawtz System is subject to Spawtz's privacy policies and terms
- Your Tenant Organization may have additional privacy policies that apply to your data
6.3. Australian Data Protection: We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding the processing of Personal Information of Australian residents.
6.4. EU Data Protection: As our services are hosted in the European Union, we ensure appropriate safeguards for international data transfers in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
6.5. Cross-Border Data Transfers: By using the App, you consent to the transfer of your Personal Information to our servers in the European Union and processing in accordance with this Agreement.
7. Third-Party Services and Integrations
7.1. Spawtz Integration: The App integrates with the Spawtz sports management system. By using the App, you acknowledge and agree to be bound by Spawtz's terms and conditions available at https://www.spawtz.com/Legal/Terms.
7.2. Payment Processing: Payment services are provided by third-party payment processors. Your use of payment features is subject to the payment processor's terms and privacy policies.
7.3. Other Integrations: The App may integrate with other third-party services (e.g., OneSignal for notifications, Google Maps for venue locations). Your use of these features may be subject to additional third-party terms.
8. Intellectual Property Rights
8.1. Our Rights: The App, including all content, features, and functionality (excluding User Content), is owned by Solve Technologies or its licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.
8.2. Tenant Organization Rights: Certain branding, logos, and content may be owned by your Tenant Organization and used under license.
8.3. Restrictions: You may not:
- Copy, modify, or create derivative works of the App
- Reverse engineer, decompile, or disassemble the App
- Remove any proprietary notices or labels
- Use the App for commercial purposes without authorization
9. Fees and Payments
9.1. Certain features may require payment of fees to your Tenant Organization or venue operators.
9.2. All fees are in the currency specified by your Tenant Organization and are inclusive of applicable taxes unless otherwise stated.
9.3. Refunds are subject to your Tenant Organization's refund policy.
10. Disclaimers and Limitation of Liability
10.1. No Warranty: THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY AUSTRALIAN LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLVE TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
10.3. Maximum Liability: IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU (IF ANY) TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
10.4. User Disputes: We are not responsible for disputes between users or between users and their Tenant Organizations.
11. Indemnification
You agree to indemnify, defend, and hold harmless Solve Technologies, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
- Your violation of this EULA
- Your use of the App
- Your Content
- Your violation of any rights of another party
12. Termination
12.1. You may terminate this Agreement by deleting the App and discontinuing use.
12.2. We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of this EULA.
12.3. Upon termination, your license to use the App ceases immediately.
12.4. Provisions that by their nature should survive termination shall survive.
13. Governing Law and Dispute Resolution
13.1. Governing Law: This EULA is governed by the laws of the State of Victoria, Australia, without regard to conflict of law principles.
13.2. Dispute Resolution:
- Any disputes shall first be attempted to be resolved through good faith negotiations
- If negotiations fail, disputes shall be submitted to mediation in Melbourne, Victoria, Australia
- If mediation fails, disputes shall be resolved by arbitration under the Australian Centre for International Commercial Arbitration (ACICA) Arbitration Rules
13.3. Jurisdiction: You consent to the exclusive jurisdiction of the courts of Victoria, Australia for any legal proceedings.
14. Age Restrictions
14.1. The App is not intended for children under the age of 13 (or such higher age as required in your jurisdiction).
14.2. If you are under 18, you must have parental or guardian consent to use the App.
15. Updates and Modifications
15.1. We may update this EULA from time to time. We will notify you of material changes through the App or via email.
15.2. Your continued use of the App after changes constitutes acceptance of the modified EULA.
15.3. We may update, modify, or discontinue the App or any features at any time without notice.
16. General Provisions
16.1. Entire Agreement: This EULA, together with our Privacy Policy, constitutes the entire agreement between you and Solve Technologies.
16.2. Severability: If any provision is found invalid or unenforceable, the remaining provisions shall continue in effect.
16.3. No Waiver: Our failure to enforce any provision shall not constitute a waiver of that provision.
16.4. Assignment: You may not assign your rights under this EULA without our prior written consent.
16.5. Force Majeure: We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.
17. Contact Information
If you have questions about this EULA or need support, please contact us:
- Email: legal@solvetechnologies.com.au
- Support: support@solvetechnologies.com.au
- Address: C/- ZERIDIUM PTY LTD, 2a Barrani Street, Bentleigh East, VIC 3165, Australia
- ABN: 678584917
By clicking "I Agree", downloading, installing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this End User License Agreement.